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We provide integrated mental health, learning disability and community health services for a population of a million people in Leicester, Leicestershire and Rutland. With a passion for quality, integration and excellence, our 5,400 staff are working to advance health and wellbeing for you and your community.
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Access to Information About LPT


As a large public sector organisation, we are committed to openness and accountability.  The Freedom of Information Act encourages public authorities to make as much information as possible to the public proactively.
 

Freedom of Information

Under the Act, we are required to adopt a publication scheme which contains information we routinely make available, and ensure that information is published in accordance with the scheme.  The Information Commissioner's Office introduced a Model Publication Scheme which we have adopted.

Publication schemes explain what information is routinely made available to you, where and when that information is available and whether there will be a charge for the information.

We make a significant amount of information available under our scheme. One of its benefits is that it makes information easily accessible and without charge. This means that, in many cases, the information you are looking for will already be available and there will be no need for you to make a formal request under the Act.

What information is available?

Available information is grouped under seven classes of information.  Please click on the relevant links on the left of the page to access detailed information under each class heading.

  • Who we are and what we do

 

  • What we spend and how we spend it

 

  • What are our priorities and how are we performing

 

  • How we make decisions

 

  • Our policies and procedures

 

  • Lists and registers

 

  • The services we offer.

Freedom of Information requests

You may want information that isn't published anywhere on our website.  In this situation, you can make a request under the Freedom of Information Act 2000.  Generally we will send you a response within 20 working days.  Where this is not possible we will keep you informed about progress with your request.

For more information about making an FOI request and our obligations under the FOI Act, click on Guidance Leaflet.

Send your written FOI request to:

Sam Kirkland
Records, Transformation and Information Governance Manager
First Floor North
Lakeside House
4 Smith Way
Grove Park
Enderby
Leicester, LE19 1SX

 

 
 
You can also view our FOI disclosure logs

Fees

The FOI Act and the associated Fees Regulations state that we cannot charge a fee for information unless:

  • there is a statutory basis for doing so, or

 

  • the amount of time taken to locate the information exceeds 18 hours.

However, we are allowed to charge for disbursements (ie, costs) that we incur by providing information, and re-formatting it where necessary. Under the regulations, we must tell you that we're applying a fee.

To see more about fees, read our Freedom of Information Act 2000 - Trust Policy. As part of our commitment to openness and transparency, we try to keep any fees to a minimum.

Your feedback

If you're unhappy about how we've responded to you, you can:

  • ask for an internal review by writing to Sam Kirkland, Head of Information Governance/FOI Lead Officer at the above address

 

  • write to:
    The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

 

  • or call 01625 545 745.

 

 

We welcome your comments about FOI requests. Send them to the Trust's Head of Information Governance/FOI Lead Officer at the address provided above. 

More information

Read our Freedom of Information Act 2000 - Trust Policy to find out more about the Trust's commitment to openness and transparency in the decisions it makes about healthcare.

Read our Freedom of Information Act 2000 - Operational Procedure to see how the Trust can ensure that it complies with the FOI Act.

Requests for Records

The Data Protection Act 1998 gives individuals the right to know whether the Trust is holding or processing information about them. Patients who wish to see what is written about them in their health records have a legal right to do so, subject to given exemptions and unless there are compelling reasons to the contrary.

An individual does not have the right to access information about someone else, unless they are an authorised representative, have parental responsibility, or are acting on behalf of the deceased.

The Trust is not required to respond to requests for accessing health records, unless it is provided with sufficient details to enable the location of information, and to satisfy itself as to the identity of the individual making the request.

More Information

Read our Access to Patient Health Records Policy to find out how to make a request for your records.

For further information on making a request for records, including any fees that may be payable, and understanding our obligations, please see the attached leaflet. A guidance document for accessing deceased patient records can also be found here

Requests should be made in writing to the following address:

Information Request Officer
Central Medical Records Department
Suite P1
Bridge Park Plaza
Bridge Park Road
Thurmaston
LE4 8BL
 
You may also contact us via email at:
LPT-SARRequests@leicspart.nhs.uk 

Disclaimer: Please be aware that if you wish to make your application via email we do not consider this to be secure and if you send your personal information via this method you do so at your own risk. If you wish us to correspond with you via email we will also need your permission to do so, otherwise we will write to you by post.

Application forms can be found here:

 

 
 

 

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