Friends and Family Test
Your chance to make a difference
What you think about the way we care for you and the service we provide is important to us.
One of the ways we check your experiences to help us make improvements is by asking a simple question:
How likely are you to recommend our service or ward to friends and family if they needed similar care or treatment?
By answering on a scale – from extremely likely to extremely unlikely – and by adding any comments or suggestions you wish to make, you can help us improve.
This is known nationally as the NHS Friends and Family Test and is a quick and easy way for you to let us know what we can do more of and what we need to change for the better.
FFT cards, which can be filled in anonymously if you wish, are available at all our sites and from staff working out in the community. You can also complete the feedback online.