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Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
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If you need help urgently ...


* Dial 999 for an ambulance if it's an emergency *

You can call 999 from a mobile phone even if it has no credit.

If you need help urgently (but it is not an emergency):

  During normal office hours:

If you are already receiving care from our services ...

Our Services A-Z will help you find contact details for the service which is providing your care.

If you are not already receiving care from our services ...

It is usually best to ask your GP (doctor) for help. Many of our services only take referrals from other health professionals - like your GP. Others can be accessed directly by making a self-referral. Each of our service explains how they can be best accessed in Our Services A-Z.

Mental health crisis support for all adults in Leicester, Leicestershire and Rutland

LPT has commissioned Richmond Fellowship to offer urgent support 
An appointment-based service operates at Box Tree Farm in Ratby from 8am – 8pm, seven days a week. Find out more

Getting help outside normal office hours

If you receive care from an adult community mental health team or assertive outreach team and you need help urgently outside normal office hours please call the free* confidential crisis helpline provided in partnership with Richmond Fellowship on 0808 800 3302

* Calls to this number are free from landlines and these mobile networks: 3, O2, Orange, T Mobile, Virgin Mobile and Vodafone. Other networks offer free calls to 0808 numbers – please check with your provider

Free telephone helpline -  0808 800 3302 2pm - 9am and all weekend

LPT has commissioned Richmond Fellowship to provide telephone support for adults in Leicester, Leicestershire and Rutland who have urgent mental health needs.

Call 0808 800 3302, for support with urgent mental health needs. The service is free from most mobile networks and is open from 2pm to 9am Monday to Friday and all weekend,  The service can offer face-to-face support on Sundays at Box Tree Farm in Ratby. (Please note that calls are not answered by medics and staff will not have access to your patient notes) Download the flyer

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