Single Point of Access for Community Health Services
What does our service do?
Our Single Point of Access (SPA) coordinates all urgent and non-urgent referrals for community nursing, intermediate care, therapy services and admission to community hospitals across Leicester, Leicestershire and Rutland.
How does our service work?
The SPA enables patients receiving care from our community health services to call one number for advice or care in between planned visits.
It also enables healthcare professionals to call one number for advice on referrals, prioritising clinical need and matching a patient’s needs to the right service, avoiding the need to navigate complex systems and multiple points of contact.
The SPA operates 24-hours a day, 7 days a week.
How can you access our service?
Patients in our care should call 0300 300 7777 for advice or care in between planned visits.
Healthcare professionals should call 0300 300 1000 or fax 0116 2958786 or 0116 2958772 to make referrals.
How did we do?
If you have any comments or queries about our service then please complete our online questionnaire and let us know how we are doing.