Skip Navigation
Our vision: To improve the health and wellbeing of the people of Leicester, Leicestershire and Rutland by providing high quality, integrated physical and mental health care pathways.
Easy Read

Mental Health Services for Older People (MHSOP)

The MHSOP Central Referral Hub – COUNTY WIDE SERVICE

All referrals into Mental Health and Wellbeing Services for Older People from across Leicester, Leicestershire and Rutland are received by the Central Referral Hub. The hub is based at The Neville Centre on the Leicester General Hospital site.

Once a referral has been received the patient will be contacted by the most appropriate team who can meet their current needs.

Locality Leicester, Leicestershire and Rutland
Patient Access Points The Neville Centre
Base

The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Telephone: 0116 295 6894
Email: mhsop@leicspart.nhs.uk

Hours of Business Monday to Friday 9-5
Referral Criteria

People of all ages with probable dementia

Adults over the age of 65 with depression, anxiety or psychotic illnesses

How to refer By letter, phone, email or fax
Referrals can be received from

• GPs

• FOPALS (new referrals and unscheduled care)

• UHL (Universtiy Hospitals of Leicester)

• Community Hospitals - ANPs

• ICRS (City)/CRS (County)

• Non LPT Psychiatrist (private patients)

• Transfers from Out of Area (patients already known to services)

Additional Information

Community Manager
The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Telephone: 0116 295 6887.

 

The Unscheduled Care Service - COUNTY WIDE SERVICE

This service provides assessment and intervention for patients who require an immediate response. This service runs from Monday to Friday between 9am – 5pm. An out of hours service is provided by the MHSOP On-Call Consultants.

Locality Leicester, Leicestershire and Rutland
Patient Access Points Community/Home visits
Base

The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Telephone: 0116 295 6894.

Hours of Business Monday to Friday 9-5
Referral Criteria Response to high risk (suicide/self-harm/risk behaviours associated with dementia); prevention of admission where appropriate.
How to refer Via the Central Referral Hub
Referrals can be received from

• New patients to MHSOP from the Referral hub requiring an urgent response.

• Known patients referred from Out Patients and Memory Services requiring an urgent response, after indication by the Lead Professional.

• Internal referrals from OP/Memory Services will be accepted if the level of urgency is such that the referral cannot wait until the next weeks MDT for discussion.

Additional Information

Community Manager
The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Telephone: 0116 295 6887.

In-reach Team - COUNTY WIDE SERVICE

The In-reach team provides a multidisciplinary assessment and specialist support to patients with Dementia who are living in a care home. The team sees patients who are experiencing difficulties due to their dementia and require specialist support and advice. This team also provides mental health assessment and specialist support to older patients with mental health problems who are current inpatients in a community hospital. The team comprises of psychiatrists, mental health nurses, occupational therapists and healthcare support workers.

The team is accessed via the Central Referral Hub or directly by community hospital staff.

Locality Leicester, Leicestershire and Rutland
Patient Access Points Community-based service within care homes and community hospitals.
Base

The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Tel: 0116 295 3151.

Hours of Business 9:00am - 5:00pm, Monday – Friday
Referral Criteria

Patients referred from the MHSOP Referral Hub requiring intensive assessment and intervention

Patients with a diagnosis of dementia residing in a care home – residential/nursing

Patients demonstrating behaviour and psychological symptoms of dementia (BPSD) and where there is an indication for placement breakdown leading to potential hospital admission. This could be due to a risk of harm to self and/or others/behaviour impacting on the ability of the care home to meet patient needs

Patients require intensive support to maintain placement in a care home.

Management of withdrawal of anti-psychotic medication giving rise to behavioural changes which could impact on placement in care homes

Patients requiring mental health assessment within a community hospital setting.

How to refer Via the Central Referral Hub
Referrals can be received from GPs and Community Hospitals
Additional Information

Community Manager
The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Telephone: 0116 295 6887.

 

Community Mental Health Teams – SUB LOCALITY LEVEL

Community Mental Health Teams provide more routine (non-urgent/non intensive) multi-disciplinary assessment and intervention for patients of any age with a complex presentation of dementia or those over 65 with a complex functional illness. This intervention takes place in a community setting, for example, patient’s own home. The team comprises of psychiatrists, clinical psychologists, mental health nurses, occupational therapists and healthcare support workers.

Locality Leicester, Leicestershire and Rutland

Patient Access Points


Community/home visits
Base

South Leicestershire CMHT

The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Tel: 0116 295 3150

Fax: 0116 295 3156.

Melton, Rutland and

Harborough CMHT

St. Mary’s Hospital,
Thorpe Road,
Melton Mowbray,
Leics.
LE13 1SJ

Tel: 01664 854950

Fax: 01664 854959.

Charnwood CMHT

Loughborough Hospital,
Loughborough,
Leics.

Tel: 01509 568 680

Fax: 01509 568 699.

West Leicestershire CMHT

Hynca Lodge,
Tudor Road,
Hinckley,
Leics.
LE10 0EW

Tel: 01455 443 600

Fax: 01455 443 636.

City East CMHT

Merlyn Vaz Health and Social Care Centre,
1 Spinney Hill Road,
Leicester.
LE5 3GH

Tel: 0116 294 3229

Fax: 0116 294 3201.

City West CMHT

The Bennion Centre,
Glenfield,
Leicester.
LE3 9DZ

Tel: 0116 295 6036

Fax: 0116 295 8074

Hours of Business 9:00am - 5:00pm, Monday - Friday.
Referral Criteria

Patients aged 65 and over with a functional illness (depression/anxiety/psychosis)

Patients of any age with a probable dementia

How to refer Via the Referral Hub
Referrals can be received from

Central Referral Hub

Internally from other MHSOP services

Outpatient Service - SUB LOCALITY LEVEL

The Outpatient Service provides assessment and treatment for people over 65 years of age with depression, anxiety or psychotic illness within an outpatient clinic setting. Clinics are held across Leicester, Leicestershire and Rutland.

Locality Leicester, Leicestershire and Rutland
Patient Access Points Outpatient clinics
Base Various across LLR
Hours of Business Monday to Friday 9-5
Referral Criteria The outpatient service provides assessment and treatment for patients with moderate/complex functional mental health issues that require medium to long term intervention within a clinic environment
How to refer Via the Referral Hub
Referrals can be received from

Central Referral Hub

Internally from other MHSOP services

 

Memory Services- SUB LOCALITY LEVEL

The Memory Service provides diagnostic assessment, treatment for people with dementia within a clinic setting, care home or their own home. This service is provided across Leicester City, Leicestershire County and Rutland. The service is provided by psychiatrists and mental health nurses.

Locality Leicester, Leicestershire and Rutland
Patient Access Points The clinics are provided in various locations across the City, East and West Locality, ensuring the service is provided as near to the patients home as possible.
Base

Merlyn Vaz Health and Social Care Centre
1 Spinney Hill Road,
Leicester.
LE5 3GH

Tel: 0116 294 3222

Fax: 0116 294 3201.

Hours of Business 9:00am - 5:00pm, Monday - Friday
Referral Criteria People of all ages with probable dementia
How to refer Through the Central Referral Hub
Referrals can be received from

Central Referral Hub

FOPALs

Internally from other MHSOP services

Additional Information

Community Manager
Memory Services
The Neville Centre
Leicester General Hospital Site
Gwendolen Road
Leicester
LE5 4PW

Tel: 0116 295 4636.

 

Primary Care Integrated Care Team – Mental Health - SUB LOCALITY LEVEL

The service provides mental health specialist assessment and intervention within a primary care environment for patients over 18 with a long term condition linked to a mental health presentation. This aims to reduce the need for admission to a physical or mental health inpatient bed as well as prevent/ reduce the need for referral to secondary mental health.

Locality Leicester City
Patient Access Points Community – in own home or a care home
Base

Springfield Road Medical Practice
Springfield Road
Leicester,
LE2 3BB

Tel: 0116 225 6790.

Hours of Business 9:00am - 5:00pm, Monday - Friday
Referral Criteria

Patient over the age of 65, e.g. those who are frail or who have Long Term Physical Health Conditions, where there are concerns regarding their Mental Health e.g. Depression, Anxiety, Cognitive Impairment.

Patients aged 18-64 who have Long Term Physical Health Conditions that are negatively impacted by their mental health, or vice versa.

How to refer

Via Single Point of Access

Tel: 0300 300 1000

Fax: 0116 295 8786 or 0116 295 8772

Referrals can be received from

GPs

Primary Care Health Care Professionals

Additional Information

Community Manager
Hynca Lodge,
Tudor Road,
Hinckley,
Leics.
LE10 0EW

Tel: 0116 225 2724.

Connect with us on ...
Disability Confident Employer