If you need urgent NHS mental health support, call our Mental Health Central Access Point.

0808 800 3302

24/7  free helpline for people of all ages in Leicester, Leicestershire and Rutland

You can find other information and support for your mental health through the yellow button at the top or this page, or clicking here


Download our English Central Access Point poster here

Other languages to download: Arabic; Bengali; Punjabi; Gujarati; Polish







If you don’t know where to go for the right help, please take a look at our English traffic light poster here

Other languages to download: Somali; Urdu; Bengali; Punjabi; Arabic ; Polish; Gujarati.

We have a range of helpful documents for your mental health and wellbeing. You can view, download and print these here




Crisis Cafes
The crisis cafes are part of Leicestershire Partnership NHS Trust’s local support for people who need immediate help with their mental health. The cafes are drop in centres for anyone to come and talk to us about their mental health – no appointment needed. We have supportive, trained staff who can listen and provide the practical support you need. There will eventually be 25 cafes serving local communities across Leicester, Leicestershire and Rutland.

We have Crisis Cafés currently open across Leicester City and Leicestershire, you can find information on days, locations and times on the Crisis Café service page

If you are deaf and have urgent mental health needs, you can use the NHS 111 British Sign Language service available here: https://interpreternow.co.uk/nhs111
If you have difficulties with your vision, we can provide large print, braille or audio. Please call 0116 295 4747 or email requestsujala@leicspart.nhs.uk

Existing service users and referrers are advised to continue using the contact details you have been provided with between 9am – 5pm. If you have an urgent need outside of these hours please contact the Central Access Point.

Click here for Easy Read.

For under 18s

For people under 18, or if you care for someone under 18 who is not currently supported by our Child and Adolescent Mental Health Services (CAMHS), please call the Central Access Point.

For professionals making a referral to CAMHS (Child and Adolescent Mental Health Services), please continue to use existing referral routes.

Click here for Easy Read for under 18s.

Dial 999 if there’s an emergency

Call 999 or go to A&E now if someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose.


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