Friday 6 October update

Due to a recent increase in the number of people in our communities with a Covid-19 infection we are asking all staff and visitors to wear fluid resistant surgical masks (FRSMs) in all our clinical areas.

These clinical areas include all in-patient wards and outpatient areas (including clinic rooms and patient waiting areas).

All visitors and outpatients in our clinical areas will be expected to wear a mask, unless they are exempt.

In our non-clinical areas mask-wearing is not essential but we support staff and visitors who choose to wear a mask in all settings. Our non-clinical areas include toilets and corridors that are not on inpatient wards, and LPT training buildings unless you are advised to wear one.

Patients will be offered a mask if they are severely immunosuppressed, are known to have Covid-19 or are symptomatic, or if there is an outbreak of Covid-19 on the ward.

We would like to reassure you that total numbers of staff and patient Covid-positive cases remain low. We have taken this preventative action to ensure patient and staff safety, our number one priority. We will be regularly monitoring and reviewing this decision.


Hospital and ward visiting times

Community Hospital Visiting Hours

Visits may take place between 2pm and 8pm.

Our community hospitals include:

Inpatient units

Langley Ward

  • weekdays 2pm-5pm and 6.30pm-8pm
  • weekends 10am-12pm, 2pm-5pm and 6.30pm-8pm

The Beacon

  • pre-arranged flexible visiting working with families, visiting open after 3.30pm, main hours 6pm-8pm

Agnes Unit

  • flexible visiting, some patients may have protected meal-times please call and speak to the nurse in charge.

Mental Health Services for Older People (MHSOP)

Visits can take place between 10am-12pm, 2pm-4pm and 6pm-8pm. Visits at alternatives times can take place if pre-arranged.

Our Mental Health Services for Older People (MHSOP) wards include:

Mental Health Rehabilitation
There are no fixed visiting times, however we ask that visitors do not visit before 9am or after 9pm.

We use protected mealtimes on the ward to reduce unnecessary interruptions from health care staff. During these times, all non-essential activities will be stopped so that patients are not disturbed whilst eating. Family members are welcome during protected mealtimes to assist or encourage patient’s to eat and drink.

Meal Times

The Willows

  • Breakfast 8am – 9am
  • Lunch 12pm – 12.30pm
  • Evening meal 5pm – 5.30pm

Stewart House

  • Breakfast 8.30am – 9.15am
  • Lunch 12.30pm – 1.15pm
  • Evening meal 4.30pm – 5.15pm

If there are special circumstances that prevent a visit happening between 9am and 9pm, we ask that visitors contact the ward to make special arrangements

Mill Lodge

Visiting times are from Monday – Sunday

  • 9:30am-12pm
  • 1:30pm-4:30pm
  • 6:30pm-8pm

If you require a visit outside these times, please discuss with a senior member of staff.

Bradgate Mental Health Unit

Visiting times are from Monday – Sunday

  • 3.30pm – 6.00pm
  • 6.30pm – 8.00pm

If you require a visit outside these times, please discuss with a senior member of staff. A Family room is available if you have children under the age of 18.

Griffin, Belvoir, Phoenix

Visiting times are from Monday – Sunday

  • 2pm – 4.30pm
  • 6pm – 7pm

If you require a visit outside these times, please discuss with a senior member of staff.

If you have any further questions in relation to visiting you can contact the Patient Advice and Liaison Service (PALS).

Call them on: 0116 295 0830

Information sheet


Do you provide help to a family member, friend or neighbour who cannot manage on their own? Make sure you have a carers passport.

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