Leicestershire Partnership NHS Trust has reintroduced restrictions on in-patient visiting to help protect patients and staff and help prevent the spread of coronavirus (Covid-19).

From Thursday 31 December, patients in inpatient settings will no longer be permitted to have a visitor. However, one immediate family member or carer is allowed to visit in the following exceptional circumstances:

  • the patient is receiving end-of-life care
  • the patient is a child being visited by a parent or appropriate adult;
  • the patient has a mental health issue such as dementia, a learning disability and/or autism and not receiving visits would cause them distress.

We recognise the importance of connecting our patients with their families, friends and carers and therefore recommend virtual visits where possible. All of our wards have been equipped with dedicated tablet computers to make this possible.

LPT continues to follow national guidance and as such the situation will be continually monitored and visiting guidance may be updated to reflect a change. Visit the Trust’s website for the latest information around visiting arrangements: https://www.leicspart.nhs.uk/latest/covid-19-latest-information/covid-19-temporary-visiting-restrictions/

LPT’s ‘Message to a Loved One’ service has been established to help in-patients to keep in touch with loved ones while they are in hospital during this time. To find out more about the service please visit: www.leicspart.nhs.uk/contact/patient-advice-and-liaison-service-pals/message-to-a-loved-one/

LPT continues to follow national guidance and as such the situation will be continually monitored and visiting guidance may be updated to reflect a change.

LPT’s ‘Message to a Loved One’ service has been established to help in-patients to keep in touch with loved ones while they are in hospital during this time. To find out more about the service please visit: www.leicspart.nhs.uk/contact/patient-advice-and-liaison-service-pals/message-to-a-loved-one/

LPT’s Visitors Charter

Click to enlarge.

We have developed a visitors charter that outlines what visitors can expect from our staff, and in turn what we expect from visitors to our inpatient wards and units or to any of our clinics. There is a special emphasis on measures designed to reduce the risks of spreading the Covid-19 infection. We would appreciate it if you could familiarise yourself with this charter before visiting any of our inpatient wards/units or clinics.

If you would like to speak to someone about visiting times or your loved one who is currently an inpatient with us please contact our Patient Advice and Liaison Service at:

T: 0116 295 0830
E: PALS@leicspart.nhs.uk

A member of the PALS Team will happy to discuss any concerns with you. You can leave a voicemail message or email at any time and we will respond to you as soon as we can, but certainly within 24 hours.

Face coverings – updated 15/06/2020, reviewed 07/10/2020

In line with recommendations from the World Health Organisation, we have introduced measures at Leicestershire Partnership NHS Trust to keep visitors, patients, and staff safe. We expect all of our visitors to wear face coverings when visiting our hospitals unless you are exempt. Please also be aware that your details will be recorded on arrival for track and trace purposes.

More information

Do you provide help to a family member, friend or neighbour who cannot manage on their own? Make sure you have a carers passport.