05 January 2023 PLEASE NOTE: We are once again asking all visitors to wear a face mask in our hospitals and inpatient units.

We are supportive of inpatients and outpatients having the support of loved ones while in our care and visiting restrictions have been eased further at Leicestershire Partnership Trust in line with national guidance. All visitors are asked to continue to follow the measures we have in place to keep patients, staff and others safe and well from Covid-19 and other infections. Your support is greatly appreciated.

Both inpatients and outpatients may be accompanied by someone important to them, where appropriate and necessary, to assist their communication and/or to meet their health, care, emotional, religious, or spiritual care needs, during an appointment.

Inpatients can have up to two visitors at a time. Visitors should be mindful of keeping a minimum of one metre physical distancing at all times and are asked to wear face masks to keep our patients, staff and themselves safe.

Visitors and people supporting patients should only attend our hospitals or clinical areas if they:

  • Have no symptoms of COVID-19 or live in the same house as someone with symptoms. These include:
    • a new continuous cough
    • a high temperature
    • a loss of, or change in, your normal sense of smell or taste
    • any respiratory symptoms: (sneezing, runny nose or sore throat)
    • sickness and/or diarrhoea (in the last 48 hours prior to visiting).

You should not visit if you feel unwell or live in the same household as someone feeling unwell (for example with sickness or diarrhoea). This is essential to prevent infections and keep staff and patients safe.

  • Follow good hand hygiene procedures, such as washing their hands and using sanitiser.

Where a face-to-face visit is not practical or possible virtual visits can be supported and facilitated. To do this please ring the ward to make arrangements.

Visitors no longer need to book in, but they need to speak to a member of staff on arrival at the ward.

Those at high risk of Covid-19 or other infections, despite their vaccination status, should speak to the nurse in charge of the ward before visiting.

At times of increased infection on the ward it may be necessary to restrict or stop visiting for a short time due to patient and visitor safe.

Please view our guide to safer visiting 

Hospital and ward visiting times

Community Hospital Visiting Hours

Visits may take place between 2pm and 8pm.

Our community hospitals include:

Inpatient units

Langley Ward

  • weekdays 2pm-5pm and 6.30pm-8pm
  • weekends 10am-12pm, 2pm-5pm and 6.30pm-8pm

The Beacon

  • pre-arranged flexible visiting working with families, visiting open after 3.30pm, main hours 6pm-8pm

Agnes Unit

  • flexible visiting, some patients may have protected meal-times please call and speak to the nurse in charge.

Mental Health Services for Older People (MHSOP)

Visits can take place between 10am-12pm, 2pm-4pm and 6pm-8pm. Visits at alternatives times can take place if pre-arranged.

Our Mental Health Services for Older People (MHSOP) wards include:

Mental Health Rehabilitation
There are no fixed visiting times, however we ask that visitors do not visit before 9am or after 9pm.

We use protected mealtimes on the ward to reduce unnecessary interruptions from health care staff. During these times, all non-essential activities will be stopped so that patients are not disturbed whilst eating. Family members are welcome during protected mealtimes to assist or encourage patient’s to eat and drink.

Meal Times

The Willows

  • Breakfast 8am – 9am
  • Lunch 12pm – 12.30pm
  • Evening meal 5pm – 5.30pm

Stewart House

  • Breakfast 8.30am – 9.15am
  • Lunch 12.30pm – 1.15pm
  • Evening meal 4.30pm – 5.15pm

If there are special circumstances that prevent a visit happening between 9am and 9pm, we ask that visitors contact the ward to make special arrangements

Mill Lodge

Visiting times are from Monday – Sunday

  • 9:30am-12pm
  • 1:30pm-4:30pm
  • 6:30pm-8pm

If you require a visit outside these times, please discuss with a senior member of staff.

Bradgate Mental Health Unit

Visiting times are from Monday – Sunday

  • 3.30pm – 6.00pm
  • 6.30pm – 8.00pm

If you require a visit outside these times, please discuss with a senior member of staff. A Family room is available if you have children under the age of 18.

Griffin, Belvoir, Phoenix

Visiting times are from Monday – Sunday

  • 2pm – 4.30pm
  • 6pm – 7pm

If you require a visit outside these times, please discuss with a senior member of staff.

If you have any further questions in relation to visiting you can contact the Patient Advice and Liaison Service (PALS).

Call them on: 0116 295 0830

Information sheet

Email: PALS@leicspart.nhs.uk

Do you provide help to a family member, friend or neighbour who cannot manage on their own? Make sure you have a carers passport.

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