Important information on the use of face coverings when coming to Leicestershire Partnership NHS Trust buildings and hospitals. From Monday 21 September 2020 you will be required to wear a face covering when you come to visit any of our NHS sites.

People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it. In line with recent recommendations from the World Health Organisation, we have introduced new measures at Leicestershire Partnership NHS Trust to keep visitors, patients, and staff safe.

Please note – visiting restrictions are still in place. For more information, visit: Covid-19: Temporary visiting restrictions

What does this mean for me?

We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival.

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

How do I wear a face mask?

You have to wear a face covering when visiting any NHS site (whether administrative or clinical).

Where do I go for more information?

If you have further questions regarding the changes we have made across the Trust, please visit: Covid-19: Latest information

What if I’m exempt from wearing a face mask?

By exception there may be some people who cannot wear a face mask. Support for people who are disabled in making this decision can be found here. Government resources have also been developed to support people when accessing public transport and community services. Please click here to access these.

Members of the public should be tolerant of those people who cannot wear a facemask. People who are disabled and who feel like they have been discriminated against for being so (with particular relation to not wearing facemasks) can inform Leicestershire Police through the Stamp It Out project: https://stamp-it-out.co.uk/

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