Overview

Service description

The crisis cafes are part of Leicestershire Partnership NHS Trust’s local support for people who need immediate help with their mental health. The cafes are drop in centres for anyone to come and talk to us about their mental health – no appointment needed. We have supportive, trained staff who can listen and provide the practical support you need. There will eventually be 25 cafes serving local communities across Leicester, Leicestershire and Rutland.

For Christmas opening hours, click here.

You can download the Crisis Café information leaflet here.  

Below is a full list of Crisis Cafés that are opening now, or opening soon. 

Leicester City Crisis Café – provided by Turning Point
Tuesdays, 9am – 5pm
David Wilson Foundation Centre, St Martin’s House, 7 Peacock Lane, Leicester, LE1 5PZ
Email: leicestershire.helpline@turning-point.co.uk

Christmas opening hours for this Café: Closed on Tuesday 27 December

The Peepul Crisis Café – provided by the Peepul Centre
Wednesdays, 2pm – 8pm
Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP
Phone: 0116 261 6000

Christmas opening hours for this Café: Closed on Wednesday 28 December

DeMontfort Student Union Crisis Café – provided by Mental Health Matters
Tuesdays, 10am – 3pm
DeMontfort University Students Union, Mill Lane, Leicester, LE2 7DR
Phone: 07816 350 215
Email: mhm.leicestercrisiscafes@nhs.net

Christmas opening hours for this Café: Running virtually on Tuesday 27 December

Leicester University Crisis Café – provided by Mental Health Matters
Mondays, 10am – 3pm
Leicester University Students Union, Percy Gee Building, University Road Leicester, LE1 7RH
Phone: 07816 350 215
Email: mhm.leicestercrisiscafes@nhs.net

Christmas opening hours for this Café: Running virtually on Monday 26 December and Monday 2 January

Aylestone Crisis Café – provided by Mental Health Matters
Mondays, 6pm – 11pm
Aylestone Baptist Church, Lutterworth Road, Leicester, LE2 8PE
Phone: 07816 350 215
Email: mhm.leicestercrisiscafes@nhs.net

Christmas opening hours for this Café: Running virtually on Monday 26 December and Monday 2 January

West End Crisis Café – provided by Mental Health Matters
Fridays, 6pm – 11pm
Robert Memorial Hall, 147 Narborough Road, Leicester, LE3 0PD
Phone: 07816 350 215
Email: mhm.leicestercrisiscafes@nhs.net

Christmas opening hours for this Café: Running as usual on Friday 30 December

Market Harborough Crisis Café – provided by Turning Point
Wednesdays, 12 noon – 8pm
The Symington Building, Adam & Eve Street, Market Harborough, Leicester, LE16 7LT
Email: leicestershire.helpline@turning-point.co.uk

Christmas opening hours for this Café: Running as normal

Beacon Crisis Café – provided by Beacon Care and Advice CIC
Wednesdays, 5pm – 9pm and Fridays, 9am – 1pm
The Wellbeing Hub, Lutterworth Leisure Centre, Coventry Road, Leicester, LE17 4RB
Phone: 0755 1940 068 (texts preferred during café hours)

Christmas opening hours for this Café: Running via phone on Wednesday 28 December, see above number.

Hinckley Crisis Café – provided by Turning Point
Wednesdays, 1pm – 6.30pm
Hinckley Baptist Church, Baptist Walk, Hinckley, Leicester, LE10 1PR
Email: leicestershire.helpline@turning-point.co.uk

Christmas opening hours for this Café: Closed on Wednesday 28 December

Oadby and Wigston Crisis Café – provided by Turning Point
Opens 3 December 2022
Saturdays, 10.30am – 5.30pm
40 Bell Street, Wigston, Leicestershire, LE18 1AD
Email: leicestershire.helpline@turning-point.co.uk

Christmas opening hours for this Café: Closed on Saturday 31 December

Melton Crisis Café – provided by Sunny Skies CIC
Mondays, 7pm – 9pm, Wednesdays, 6pm – 10pm and Fridays 6pm – 10pm
Melton Mowbray Country Park Café, Wymondham Way, Melton Mowbray, Leicestershire LE13 1HX
Phone: 07486 594 363

Christmas opening hours for this Café: Will remain open on Monday 26 December, Wednesday 28 December, Friday 30 December and Monday 2 January

Loughborough Crisis Café – provided by Turning Point
Mondays and Fridays, 5pm – 11pm
Asha House, 63 Woodgate, Loughborough LE11 2TZ
Email: leicestershire.helpline@turning-point.co.uk

Christmas opening hours for this Café: Closed on Monday 26 December

Loughborough University Crisis Café – provided by Mental Health Matters
Thursdays, 6pm – 11pm
Student Services, Bridgeman Building, Loughborough University, Epinal Way, Loughborough, Leicestershire, LE11 3TU
Phone: 07816 350 215
Email: mhm.leicestercrisiscafes@nhs.net

Christmas opening hours for this Café: Open on Thursday 29 December

Coalville Crisis Café – provided by Marlene Reid Community Action
Mondays, 2pm – 6pm, Wednesdays, 6pm – 10pm and Fridays, 6pm – 10pm
Marlene Reid Community Action, 85 Belvoir Road, Coalville, LE67 3PH
Phone: 01530 510515

Christmas opening hours for this Café: Closing at 4pm on Friday 23 December, re-opening Tuesday 3 January

 

Referral criteria

No referral is needed, simply come along and visit us.

Who to contact if you need an interpreter or information about disabled access

Please note the main area in use for the Leicester City Crisis Cafe is not accessible but alternative space is available. If there are language needs, then our trained staff can advise when people come to the cafes and provide the necessary support.

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