Service description
The service is for adults aged 18 and over who, without this service, would require hospital admission to an acute mental health ward, due to mental health crisis which impacts on the person’s ability to cope with day-to-day activities. The service also helps people leave hospital sooner and supports them to move safely back into the community and their own homes.
The team works directly with other mental health services to provide additional intensive input when hospital admission may be required.
Referral criteria
We accept all mental health diagnoses except for where substance abuse, moderate to severe learning disability, or organic mental illness, such as dementia, delirium or an acquired brain injury, is the primary diagnosis.
Self-referrals for urgent mental health support can be made using the Central Access Point on 111 option 2.
Referrals can be received from
Central Access Point (CAP)
Who to contact if you need an interpreter or information about disabled access
At the point of referral the service user can request the assistance of an interpreter which the Crisis Resolution and Home Treatment team will arrange.