Safer Staffing

In November 2013, the National Quality Board (NQB) published the ‘How to ensure the right people, with the right skills, are in the right place at the right time – a guide to nursing, midwifery and care staffing capacity and capability’.  From April 2014, all trusts are required to publish staffing levels on a ward-by-ward basis together with the percentage of shifts meeting safe staffing guidelines.

In response to the guidance, Leicestershire Partnership NHS Trust implemented a ‘safer staffing’ web portal across all inpatient areas which provided a real time, co-ordinated approach for wards to record staffing levels, capability and ward acuity information for each shift from 1st April 2014.

See our Safer Staffing records below:

Friends and Family Test

Your chance to make a difference

What you think about the way we care for you and the service we provide is important to us.

One of the ways we check your experiences to help us make improvements is by asking a simple question: How likely are you to recommend our service or ward to friends and family if they needed similar care or treatment? By answering on a scale – from extremely likely to extremely unlikely – and by adding any comments or suggestions you wish to make, you can help us improve. This is known nationally as the NHS Friends and Family Test and is a quick and easy way for you to let us know what we can do more of and what we need to change for the better.

Friends and Family Test (FFT) cards, which can be filled in anonymously if you wish, are available at all of our sites and from staff working out in the community. You can also complete the feedback online.

LPT Smoke-free

Since 1 October 2016, LPT has been completely smokefree, with an inclusive smoking ban in all Trust buildings, grounds and vehicles. We are committed to improving health and wellbeing in Leicester, Leicestershire and Rutland. Stopping smoking is one of the most productive ways to help people gain more disease-free years. This is why the ban includes all – from service users and staff, to visitors and contractors. More information.

Eliminating Mixed-Sex Accommodation

Declaration of Compliance – June 2017

Leicestershire Partnership NHS Trust is committed to providing every patient with same sex accommodation as it helps to safeguard their privacy and dignity when they are often at their most vulnerable.

We are pleased to confirm that we are compliant with the national standards to eliminate mixed sex accommodation, except when it is in the patient’s overall best interests, or reflects their personal choice.

At Leicestershire Partnership Trust we have the necessary facilities, resources and culture to ensure that all inpatient areas across our community hospitals provide same sex sleeping areas (bays) or individual side rooms and have separate male and female bathrooms. On some of the Adult Mental Health wards the bed areas are able to be flexible. This allows us to increase either male or female only areas to respond to demand and ensure same sex accommodation is effectively managed.

Our compliance to deliver same sex accommodation is regularly monitored. We will continue to monitor our progress against information that is made available following Care Quality Commission (CQC) inspections, patient engagement, along with an annual self-assessment carried out by each directorate.

If our care should fall short of the required standard, we will report it. We have assurance mechanisms in place to monitor compliance, the management structure to manage any breaches and the desire to ensure we are communicating to patients and the public that we are delivering our commitment to eliminating mixed sex accommodation.

Why is same sex accommodation important?

Patients admitted to hospital should only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area. Sharing with members of the opposite sex will only happen when clinically necessary except where it is in the overall best interest of the patient, or reflects their personal choice. We are committed to ensure that patients’ privacy and dignity is maintained. We regularly review our patient environments to ensure we maintain compliance with same sex accommodation.

How will we measure success?

Compliance of same sex accommodation is monitored internally by the Trust Board and externally by our commissioners. We will continue to monitor our progress against information that is made available following CQC inpatient survey, local surveys, patient engagement, along with an annual self-assessment carried out for each directorate.

We want to know about your experiences – please contact our Patient Advice and Liason Service (PALS).

Trade Union Reporting

The Trade Union (Facility Time Publication Requirements) Regulations 2017 (‘The Facility Time Regulations’) came into force on 01 April 2017, requiring relevant public sector employers to publish specified information on an annual basis covering the 12 month period beginning with 01 April.

See our reports: