Safer Staffing

In November 2013, the National Quality Board (NQB) published the ‘How to ensure the right people, with the right skills, are in the right place at the right time – a guide to nursing, midwifery and care staffing capacity and capability’.  From April 2014, all trusts are required to publish staffing levels on a ward-by-ward basis together with the percentage of shifts meeting safe staffing guidelines.

In response to the guidance, Leicestershire Partnership NHS Trust implemented a ‘safer staffing’ web portal across all inpatient areas which provided a real time, co-ordinated approach for wards to record staffing levels, capability and ward acuity information for each shift from 1st April 2014.

See our Safer Staffing records below:


Quality and Safety Review – December 2022

Summary slides

Quality and safety review paper


Safeguarding Annual Report 2020/21

Safeguarding Declaration 2021/22

Friends and Family Test

One of the ways we check your experiences to help us make improvements is by asking a simple question: How likely are you to recommend our service or ward to friends and family if they needed similar care or treatment? By answering on a scale – from extremely likely to extremely unlikely – and by adding any comments or suggestions you wish to make, you can help us improve. This is known nationally as the NHS Friends and Family Test and is a quick and easy way for you to let us know what we can do more of and what we need to change for the better.

Your chance to make a difference

What you think about the way we care for you and the service we provide is important to us.

Friends and Family Test (FFT) cards, which can be filled in anonymously if you wish, are available at all of our sites and from staff working out in the community.

LPT Smoke-free

Since 1 October 2016, LPT has been completely smokefree, with an inclusive smoking ban in all Trust buildings, grounds and vehicles. We are committed to improving health and wellbeing in Leicester, Leicestershire and Rutland. Stopping smoking is one of the most productive ways to help people gain more disease-free years. This is why the ban includes all – from service users and staff, to visitors and contractors. Find out more information about our smokefree campaign.

Eliminating Mixed-Sex Accommodation

Declaration of Compliance – June 2021

Leicestershire Partnership NHS Trust is committed to providing every patient with same sex accommodation as it helps to safeguard their privacy and dignity when they are often at their most vulnerable. The only exception to this is when it is in the patients overall best interests or reflects their personal choice.

Why is same sex accommodation important?

Every patient has the right to receive high quality care that is safe and effective and respects their privacy and dignity. We are committed to ensuring that patients’ privacy and dignity is maintained at Leicestershire Partnership Trust. The Trust continues to report all incidents in line with NHS England and NHS Improvements ‘Delivering same-sex accommodation’ guidance. The guidance states patients must not;

  • Share sleeping accommodation with members of the opposite sex
  • Share toilet or bathroom facilities with members of the opposite sex
  • Walk through an area occupied by patients of the opposite sex to reach toilets or bathrooms; this excludes corridors
  • In addition women-only day rooms should be provided in mental health inpatient Units


Compliance of same sex accommodation is monitored and reported internally to the Trust Quality Forum and externally by our commissioners. In 2020/2021 there were no clinically justified or unjustified mixed sex accommodation breaches in line with the guidance. We will continue to monitor our progress against information that is made available following CQC inspections and staff and patient feedback.

We want to know about your experiences. Please contact our Patient Advice and Liaison Service (PALS) on or Telephone on 0116 295 0830

Read the full report.


Trade Union Reporting

The Trade Union (Facility Time Publication Requirements) Regulations 2017 (‘The Facility Time Regulations’) came into force on 01 April 2017, requiring relevant public sector employers to publish specified information on an annual basis covering the 12 month period beginning with 01 April.

See our reports:


Environmental Health Officer (EHO) Inspections

An EHO is a government-appointed employee tasked to ensure businesses’ compliance with environmental codes to protect public health and the environment. An EHO will give a food hygiene rating score, representing our approach to food safety.

See our food ratings for the following locations:

Location Date of Inspection EHO Council District Food Hygiene Rating
Willows 1.12.22 Leicester City Council 5
Evington Centre 18.4.23 Leicester City Council 5
Coalville Hospital 6.12.22 North West Leicestershire District Council 5
Stewart House 10.1.23 Blaby District Council 5
Rutland Memorial Hospital 28.3.23 Rutland County Council and Peterborough City Council 5
Bradgate Unit 21.2.23 Leicester City Council 5
Bennion Unit 21.2.23 Leicester City Council 5
Belvoir Unit 21.2.23 Leicester City Council 5
Beacon Unit 21.2.23 Leicester City Council 5
Herschel Prins 21.2.23 Leicester City Council 5


Risk Appetite Statement

Risk Appetite is the amount and type of risk that an organisation is willing to take to meet their strategic objectives. Our Trust Board determines its level of risk appetite each year; this is applied to the Board Assurance Framework and is utilised during decision making discussions as part of our approach to managing risk in our everyday life.

The Trust Board has agreed an open appetite for risk. This means that we have a willingness to make decisions which may impact on our current business as usual for longer term reward and improvement if appropriate controls are in place. This is applied to all areas of risk type and across all four strategic goal areas. The definition of an open approach is provided by each area of risk type and strategic goal in the next section.
The Board recognises that there have been appropriate times when a more cautious, or indeed a more eager appetite to risk taking has been applied to decision making, however these are the exception to the rule and have a clear rationale. On balance, when predetermining the level of risk we all align on an open approach.

To apply an open appetite to risk, we will require a focus on assurance over the strength of our existing internal control framework, as well as identifying and embedding any new controls. We continue to monitor these through mechanisms such as the annual Head of Internal Audit Opinion and the delivery of audit programmes which provide us with significant assurance over our controls.

Our risk appetite will be reviewed annually, or sooner if the Trust receives any significant third line of assurance feedback.

Read our risk appetite statement and matrix for 2024/25.

Close search menu