You have the legal right to request a copy of the information we hold about you, in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You can request your information free of charge, although a reasonable fee may be charged in some cases, for example if repeated requests are made.

Notice regarding information rights requests during the Coronavirus (COVID-19) pandemic.

Please be aware that Trust resources, whether they are finances or people, might be diverted away from usual compliance or information governance work. It is, therefore, possible we might not meet our usual standards and our response to information rights requests may take longer.

We would ask for your patience during this extraordinary period and, if your request is not urgent, to consider whether it could be delayed until the situation has returned to normal. Thank you.

Accessing personal information about your child

Information about children may be released to a person with parental responsibility. However, the best interests of the child will always be considered. Even if a child is very young, data about them is still their personal data and does not belong to anyone else. It is the child who has a right of access to the information held about them.

Before responding to a request for information held about a child, we will consider whether the child is mature enough to understand their rights and, if so, we will respond to the child rather than the person with parental responsibility.

Accessing Information about someone else

You may only access information about someone else if you are an authorised representative, have parental responsibility, are acting on behalf of that person, or there is a lawful basis for the disclosure.

Request your record using our online form

Alternatively, you can download the subject access request form, fill it in with as much information as possible to enable us to locate the information you require and return it to us, along with copies of documents that confirm your identity. Please do not post original copies. Further information, including acceptable types of identification documents can be found on the Subject Access Request – Applicant’s Guide.

Please post your form and documents to:

Data Privacy Team
Leicestershire Partnership NHS Trust
Unit 2
Bridge Park Plaza
Bridge Park Road
Thurmaston
LE4 8BL

If you prefer, you may also make a verbal request for your records either by contacting your health professional, or by contacting the Information Request Team on (0116) 295 5296. If you choose to make a verbal request, this will be confirmed back to you in writing to ensure we have understood your request correctly.

How long does it take?

The Trust has one month in which to respond to your request. However, we will endeavor to respond to your request as soon as possible. Please let us know if you have any communication needs and we will endeavor to provide the information in a format which is accessible to you.

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