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The listed services and links to websites maintained by other organisations are included on here to assist you and are provided in good faith. Some may incur costs. Their inclusion does not imply that the Leicestershire Partnership Trust endorses or supports them, nor does the absence of a service imply that we do not support them
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Benefits and Finance
AccessAva - Free legal information about your rights to social care
Getting help with social care – AccessAva chatbot
The National Autistic Society has teamed up with Access Social Care, a charity that specialises in legal advice for people in England with social care needs, to help autistic people and their families access easy-to-understand health and social care information at the click of a button.
The AccessAva chatbot can:
- provide you with guidance on social care issues, rights and entitlements
- guide you through a specific situation and generate a letter that can help in resolving your issue or challenge
- be accessed at any time
AccessAva is designed to be simple to use and understand, but we know that navigating social care can be complicated. Wherever possible, Easy Read documents are available.
AccessAva is powered AI technology and trained by legal experts, ensuring that the information you receive is as accurate and reliable as possible.
Confidentiality and security: Access Social Care’s encryption and security measures safeguard your sensitive information, providing you with a safe and confidential service.
National support for benefits and finance if you have a disability
National benefits advice and support if you have a disability
- Financial help if you are disabled
- Carers and disability benefits
- Disability equipment and transport
- Benefits calculator– An independent benefits calculator to find out what benefits you could get, how to claim and how your benefits could be affected if you start to work.
Mencap – Benefits for people with a Learning Disability
Managing Money Online Course
A free online learning module offered by MoneySuperMarket.com in association with the National Autistic Society. It can be completed all in one go – or section by section over as many times as needed.
It covers a wide range of money-related topics, including: how to manage money, set up a bank account, use a cashpoint, and so on. Some of this information may vary depending on the bank you are accessing.
Click here to access the course
View a PDF with further details on all the charities and organisations listed above.
The Money Charity
For over 25 years, The Money Charity has been helping people of all ages to manage their money well and increase their Financial Wellbeing.
Citizens Advice
Citizen’s Advice offer advice on a range of issues including debt and money, benefits, housing, legal, discrimination, employment, immigration and consumer advice.
Money Helper
Providing money advice and support along with online tools and calculators to help keep track of finances and plan.
Money Saving Expert
Money Saving Expert offers lots of practical advice, money saving tips and comparisons.
Unbiased
Unbiased is a website that shows you how you can get free financial advice, including giving you a list of financial advisers in your area.
Step Change
Step Change provides the UK’s most comprehensive debt advice service, helping people with debt problems take back control of their finances and their lives.
National Debtline
National Debtline provides debt advice, support with budgeting and guidance about how to deal with debt. Helpful debt management videos are also provided on the website.
National Advice Foundation
A specialist debt charity offering free, confidential advice on any aspect of debt.
Pay Plan
Pay Plan provides debt advice and debt solutions including Debt Management Plans (DMPs), Individual Voluntary Arrangements (IVAs), bankruptcy, settlements and trust deeds.
Christians Against Poverty (CAP)
Christians Against Poverty (CAP) provide debt support, money management, budgeting and support to pay outstanding bills through a Christians Against Poverty (CAP) plan.
Turn2us
Turn2Us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support service, and their website includes a free online benefits checker.
Entitled to
Entitled to provides a benefits calculator that which check which means-tested benefits you may be entitled to.
Mental Health and Money Advice
Mental Health and Money Advice provides help and support for people to understand, manage and improve their money and mental health issues. They offer a savings calculator, budget planner, debt health checker and universal credit money management.
Resources and services related to fraud and keeping safe online
Action Fraud – information about cybercrime and fraud
Action Fraud is the UK national fraud and cyber-crime centre
To find out more information and / or to report a fraud or cybercrime visit their website or call their helpline.
Phone: 0300 123 2040.
Website: www.reportfraud.police.uk
Take Five to Stop Fraud
Take Five to Stop Fraud – national campaign to help people protect themselves against fraud
For more information, click the following link:
BeScamAware Resources Hub
For downloadable materials to promote and inform about scams awareness, click this link:
UK Government information on online media literacy
For information on how to safely and confidently use the internet, websites, messages, and online tools, click this link:
Victim support
An independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales.
Support for LGBTQIA+ people
Nationally available support for neurodivergent LGBTQIA+ people
For a list of local support, for neurodivergent LGBTQIA+ people, click this link:
National Autistic Society – LGBTQIA+ online branch
An online community for autistic LGBTQIA+ adults. People can meet others, share experiences, and access peer support.
Website: autism.org.uk
LGBT Foundation – autistic and neurodivergent programme
Runs accessible social spaces and support for LGBTQIA+ autistic and neurodivergent people, shaped by lived experience. Some support is online.
Website: lgbt.foundation
Stonewall – disabled and neurodivergent LGBTQIA+ support
Information and links to peer groups, rights, education, and wellbeing support for disabled and neurodivergent LGBTQIA+ people.
Website: stonewall.org.uk
Ambitious about Autism – LGBTQ+ resources
Resources created with autistic LGBTQIA+ young people, focused on understanding identity and feeling included.
Website: ambitiousaboutautism.org.uk
Nationally available support for LGBTQIA+ people
For a list of local support for LGBTQIA+ people, click this link:
Stonewall
A human rights charity fighting for lesbian, gay, bi, trans, queer+ equality.
Website: www.stonewall.org.uk
Stonewall Housing
Supporting LGBTQIA+ people facing homelessness or living in an unsafe home.
Website: stonewallhousing.org
LGBT Foundation
A national charity aiming to improve LGBTQ+ health and wellbeing
Website: lgbt.foundation
Switchboard
A free national LGBTQIA+ support line. For any questions related to sexuality and / or gender identity. Staffed by volunteers who all identify as LGBTQIA+. Speak to them by phone or email. They also run a text based support service. Visit their website to access this.
Website: switchboard.lgbt
Phone: 0800 0119100
Email: hello@switchboard.lgbt
Galop
UK wide support and resources for LGBT+ people who have experienced abuse or violence. A helpline and online community for LGBTQI+ people. Professionals can access the helpline too.
Website: www.galop.org.uk
Helpline: 0800 9995428
Email: help@galop.org.uk
Mind out
A range of information and support to help take care of the mental health of the UK’s LGBTQIA+ community. This includes a live text service accessible via the website.
Website: mindout.org.uk
Consortium
A UK charity supporting LGBTQIA+ organisations and groups
Website: www.consortium.lgbt
FFLAG – Families and Friends of Lesbians and Gays
A UK voluntary organisation supporting the families and friends of LGBTQI+ people
Website: fflag.org.uk
Helpline: 03006880368
AKT
A UK charity whose mission is to ensure every LGBTQIA+ 16-25 year old facing homelessness or a hostile living environment has a safe place to live.
For more information including a live chat option, visit the website here:
Website: www.akt.org.uk
Organisation Intersex International – Europe
The umbrella organisation of European human rights based and intersex-led organisations. Working to protect the human rights of intersex people.
Website: www.oiieurope.org
ICON (Interconnected) UK
Charity supporting intersex people to be self-accepting and self-advocating. They offer: peer support, a safe space for people with I/VSC (intersex traits/variations of sex characteristics) and their loved ones to connect, share their experiences and learn from each other; awareness raising.
Website: www.interconnecteduk.net
Asexual Visibility and Education Network
AVEN hosts the world’s largest online asexual community as well as a large archive of resources on asexuality. It strives to create open, honest discussion about asexuality among sexual and asexual people alike.
Website: www.asexuality.org
Terrence Higgins Trust
Supporting people living with HIV. Ensuring their voices are heard; providing testing services for HIV and other sexually transmitted infections – and helping people to achieve good sexual health.
Website: test.tht.org.uk
African Rainbow Family
Advocating for the rights of LGBTQIA+ refugees and asylum seeker in the UK – helping them to access legal advice and support.
Website: africanrainbowfamily.org
Black Beetle Health
Dedicated to promoting health, wellbeing and equality for LGBTQIA+ people in Black, Asian and Minority Ethnic (BAME) communities in the UK. Fighting racism, stigma and misinformation.
Website: www.blackbeetlehealth.co.uk
Traveller Pride
Run by group of Travellers who are LGBTQIA+ – acting as a network to provide information, guidance and support to make life easier for LGBTQIA+ Travellers. Also providing services, meet-up spaces and collaborating with other organisations to make them more aware and welcoming.
Website: lgbttravellerpride.com
Faith Groups
OneBodyOneFaith
A charity advocating for change within the church. Campaigning for LGBTQIA+ for to be accepted and understood throughout all churches and for them to be able to thrive not just survive.
Website: onebodyonefaith.org.uk
Hidayah LGBTQI+
The UK’s leading queer Muslim charity. Offering a range of services including a virtual safe space, a mentoring programme, in-person and virtual events, educational workshops, emotional support, safeguarding and signposting.
Website: hidayahlgbt.com
KeshetUK
Education and training charity with a mission to ensure Jewish LGBTQIA+ people and their families are included throughout Jewish life in the UK.
Website: www.keshetuk.org
Sarbat
Providing awareness, conversations, social support and resources about the Sikh perspective on LGBTQIA+ issues. Tackling homophobia, biphobia and transphobia – and building bridges in communities
Website: www.sarbat.net
Nationally available support for trans people
For a list of local support for trans people, click this link:
National NHS information
For people of all ages, click the following link:
www.nhs.uk/conditions/gender-dysphoria/how-get-help-and-support
For parents, click the following link:
www.nhs.uk/live-well/think-your-child-might-be-trans-or-non-binary
NHS Gender Dysphoria Clinics (GDCs)
Information for people of all ages
How to find a gender identity clinic
www.nhs.uk/nhs-services/how-to-find-an-nhs-gender-identity-clinic
Information for young people and their parents/carers – and for professionals
National Children and Young People’s Gender Support Service.
www.genderreferralservice.nhs.uk
Gendered Intelligence
A trans‑led UK charity offering information, resources and support to trans people, their families – and for organisations and professionals.
Website: genderedintelligence.co.uk
TransActual
National advocacy and education organisation focussed specifically on working for trans adults in the UK. They have a particular focus on health care and the law in relation to trans people. They seek to raise the voices of trans people and raise awareness of trans people’s lived experiences.
Website: transactual.org.uk
Mermaids
A long‑established UK charity supporting trans and gender‑diverse children, young people, and their families. Offers helplines, online groups, and information for parents, carers, and professionals.
Website: mermaidsuk.org.uk
GIRES (Gender Identity Research & Education Society) – TranzWiki
Provides a national directory of non‑commercial trans support groups, including local peer support, family groups, and social groups. Good for finding safe, verified community support.
Website: www.gires.org.uk/tranzwiki
Transparent Change
Support for trans parents
Website: transparentchange.co.uk
TransUnite
A comprehensive UK directory listing verified trans support groups, both local and online. Includes groups offering peer support, coming‑out support, social meet‑ups, and community activities.
Website: www.transunite.co.uk
Mindline Trans+
A UK wide, confidential, emotional support helpline available to trans, non‑binary and gender‑diverse people, and their families and friends. Delivered by Bristol Mind and Mind in Taunton and West Somerset.
Phone: 0300 330 5468
Email: mindline@bristolmind.org.uk
Website: bristolmind.org.uk/help-and-counselling/mindline-transplus
The Beaumont Society
A long‑running UK‑wide self‑help organisation offering information and support for trans people and their families or partners.
Website: beaumontsociety.org
Not A Phase
A national, trans‑led charity supporting trans adults through wellbeing programmes, peer support groups and community projects.
Website: notaphase.org
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The Leicestershire Partnership Trust cannot be held responsible for any damage or loss caused by any inaccuracy on linked sites or pages. The Leicestershire Partnership Trust cannot control and is not responsible for the privacy practices of any site to which a link is provided. It is recommended that you read the privacy policy of any site you visit, particularly if you are asked to give personal data.