Service description

This service is aimed at providing a first point of access for people who need mental health support. It is designed to be easy to access – people can contact the service direct without the need of seeing their GP – and it provides more than medical support, recognising that mental health issues are often caused by other stresses.

After an initial assessment, support is tailored to what people need and to the outcomes they want to work towards.   For example, it can be one-off advice or can be ongoing, face to face support lasting several sessions (about 8-12). Recovery workers are trained to support the person to manage their mental health and the impact it has on different elements of their life. Support covers topics such as finances, home and daily living needs, engaging in the community, employment and developing self-help and coping strategies.

There are four providers and each one is covering a part of the city and/or county. They will be based in their patch meaning that there is someone to work with people needing support at a convenient location.


Leicester City and Rutland – People, Potential, Possibilities

Email: leicestermhwrss@p3charity.org and rutlandmhwrss@p3charity.org
Free Phone: 0808 178 0960
Click for more information on support in Rutland and Leicester City on the P3 websites.


North West Leicestershire, Hinckley and Bosworth – Mental Health Matters

Email: nwleicshbos.mhm@nhs.net
24-hour Helpline: 0300 323 0187
Click for more information on the Mental Health Matters website.


Melton and Charnwood – Nottinghamshire Community Housing Association

Email: charnwoodandmeltonmh@ncha.org.uk 
Referrals: referralsCMMH@ncha.org.uk
Phone: 0800434 6126
Click for more information on the NCHA website.


Blaby, Oadby and Wigston, Harborough – Life Links

Email: Richmond.fellowshiplifelinks@nhs.net
Phone: 0800 0234 575
Click for more information on the Life Links website.

Referral criteria

This service is open to anyone aged 18+ living in Leicester, Leicestershire or Rutland who is experiencing emotional and mental health problems, as well as their carers.

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