Overview

If you are in need of urgent NHS mental health support you should call our Mental Health Central Access Point on 0808 800 3302. For more information head to: www.leicspart.nhs.uk/contact/urgent-help

Service description

Stewart House and The Willows are rehabilitation inpatient units providing care for patients who have severe and enduring mental illness. Both units are mixed gender but all wings/wards offer single sex accommodation to ensure compliance with CQC standards. All service users  have their own bedroom and some have en suite facilities.

Stewart House has 30 beds – Skye wing has 15 female beds and Arran wing has 15 male beds. The Willows has 38 beds on four wards – Acacia ward has 10 female beds, Cedar ward has 10 male beds, Sycamore ward has 10 male beds and Maple ward has eight high dependency male beds.

Patients are fully involved in their care and contribute to their plan of care, helping the service to understand what is needed to promote recovery. Part of the care will include structured activities which focus on patients’ interests and strengths.

The multi-disciplinary team (MDT) is made up of nursing and medical staff, occupational therapists, psychologists, speech and language therapists, physiotherapists and administration and housekeeping staff. The aim is to support patients with mental health care and with all aspects of daily life such as self-care, wellbeing and health promotion.

Most patients will stay for between six and 15 months. The MDT works with the patient, their relatives and the community team to plan their discharge ensuring they return to the community with the right support.

Referral criteria

Patients who have been unable to continue living in the community without needing re-admission to acute wards, possibly for long periods of time due to the severity of their mental illness.

Who to contact if you need an interpreter or information about disabled access

If an interpreter is required for assessment, this will be arranged between the referring team and the assessors.

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