Service description

Care Navigators within The Leicestershire Partnership Trust provide administrative support for Families, Young People and Children in Leicester, Leicestershire and Rutland.

The team can provide help and support directly to parents and carers, health professionals and local partners such as schools, pre-schools, and local authority teams, when consent to share information is given.

Support and services provided, for all children in a family with health needs can include:

  • Information Relating to Appointments
    • Position on a waiting list; Confirmation on if discharged;
    • Information relating to Leicestershire Partnership NHS Trust appointments as well as at Hospital appointments
  • Supporting a family to streamline the number of health appointments ( e.g., if there are multiple appointments on one day)
  • Advice on referral processes
  • Providing confirmation of professionals supporting a family
  • Signposting to local support groups within the locality
  • Setting up and administering Team Around the Family meetings
  • Attend meetings arranged by external agencies to give health updates
  • Liaison with Early Help and other teams as requested
  • Organising Transport

Referral criteria

Referrals can be made by telephoning directly to the care navigator in your area. Referrals can be made by parents and carers with parental responsibility as well as by Schools, Pre-Schools, Early Help professionals and other Health and partnership agencies, where parental and carer consent has been provided.

Find my care navigator

Leicester City West and North West

Area 3 (Braunstone, New Parks) and Area 4 (Beaumont Leys, Bewcastle)

Angela Roberson, Tel: 07825 976164

Leicester City North and East

Area 5 (Belgrave, Woodbridge) and Area 6 (Thurnby Lodge, Netherhall)

Jackie Hewitt, Tel: 07825 923232

Leicester City Central

Area 1 (Highfields, St Matthews)

Graham Walker, Tel: 07884 460278

Leicester City South

Area 2 (Saffron, Eyres Monsell)

Jane Campbell, Tel: 07884 458533

Rutland and Melton District

Graham Walker, Tel: 07884 460278

North and South Charnwood

Lynne Brooks, Tel: 07827 879700

Jane Campbell, Tel: 07884 458533

Harborough, Oadby and Wigston

Jo Houlston, Tel: 07900 914728

Blaby District

Jane Campbell, Tel: 07884 458533

Hinckley and Bosworth and North West Leicestershire

Gemma Cole, Tel: 07827 449 413

Who to contact if you need an interpreter or information about disabled access

Please contact your care navigator and let them know if you require an interpreter.