Overview

If you are in need of urgent NHS mental health support you should call our Mental Health Central Access Point on 0808 800 3302. For more information head to: www.leicspart.nhs.uk/contact/urgent-help

Service description

We are an administrative team working with 0-19 Practitioners, Therapy Services and external partner agencies to support Families, Young People and Children. We can support with:

  • helping you get the right services to support your child
  • signposting you to local support networks
  • helping professionals share information more easily, to co-ordinate health appointments
  • attend Team Around the Family meetings with professionals that are involved with your child/ren, using a Whole Family Approach to support your needs.

Please note not all families will require all the services we offer.

Your information

To help your child, consent will be gained to share information between professionals. We may request further information from and work with relevant agencies so that we can make sure your child has the help they need.

What sort of information is shared?

We share information such as:

  • name, address and date of birth
  • other members of your family
  • which professionals are working with you and your family at the moment
  • relevant health information

Multi-agency professional meetings

These meetings can be organised with the guidance of a health professional e.g. school nurse or health visitor, to support any decision making and enable your family to get the right support at the right time.

Referral criteria

Referrals can be made by telephoning directly to the care navigator in your area. Referrals can be made by parents and carers with parental responsibility as well as by Schools, Pre-Schools, Early Help professionals and other Health and partnership agencies, where parental and carer consent has been provided.

Find my care navigator

Leicester City

Central
Area 1 (Highfields, St Matthews)

Sajjad Shah, tel: 07909 401204

South
Area 2 (Saffron, Eyres Monsell)

Jane Campbell, tel: 07884 458533

West
Area 3 (Braunstone, New Parks)

Jane Campbell, tel: 07884 458533

North West
Area 4 (Beaumont Leys, Bewcastle)

Gemma Cole, tel: 07827 449413

North
Area 5 (Belgrave, Woodbridge)

Jackie Hewitt, tel: 07825 923232

East
Area 6 (Thurnby Lodge, Netherhall)

Beth Morris, tel: 07827 879700

Leicestershire County and Rutland

Melton and Rutland

Jackie Hewitt, tel: 07825 923232

Harborough

Jo Houlston, tel: 07900 914728

Charnwood

Sajjad Shah, tel: 07909 401204

North West Leicestershire

Beth Morris, tel: 07827 879700

Hinckley and Bosworth

Gemma Cole, tel: 07827 449413

Blaby

Jane Campbell, tel: 07884 458533

Oadby and Wigston

Jo Houlston, tel: 07900 914728

Who to contact if you need an interpreter or information about disabled access

Please contact your care navigator and let them know if you require an interpreter.

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