Overview

If you are in need of urgent NHS mental health support you should call our Mental Health Central Access Point on 0808 800 3302. For more information head to: www.leicspart.nhs.uk/contact/urgent-help

Service description

This service operates 24 hours a day, seven days a week and is provided by experienced qualified children’s nurses. They will endeavour to set up a package of care specific to your child’s individual needs. This care will be provided within your home or within an appropriate community setting.
The on-call is supported by registered children’s nurses who speak with you on a regular basis to determine the care needed. The nurses visit regularly but are not present in your home all of the time. Out of hours nurses can be contacted and will come and visit you at home if needed.
The Diana Service will provide planned visits, visit when your child’s symptoms change and offer support when your child dies.
The service endeavours to offer each family the choice of where they wish their child to die, in order for those closest to the child to have time together.
The Diana Service will endeavour to accept all referrals for end of life care. Due to the complexity of managing end of life care the service is able to accept a maximum of two children/young people for 24/7 on-call provision at any one time.
Due to the complexity of the care provided and to support our local lone working policy two nurses will visit you as required.

Referral criteria

Children and young people up to 18 years old who are in the final weeks of their illness. This will be predicted by key professionals when your child shows significant signs of deterioration in their condition.

Who to contact if you need an interpreter or information about disabled access

If you require an interpreter at the appointment please inform the service when the appointment is booked.

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