Your space

Welcome to your Neighbourhood Mental Health Café resource hub.

This space is your go to for all things Neighbourhood Mental Health Café. Here, you’ll find policies, promotional materials and helpful documents.

Opening hours & contact details

Find NMHC opening hours throughout the week, as well as contact details for each café and the neighbourhood mental health team.

Download the latest NMHC calendar*

*Please note: this document is a live Canva file, you may need to create a free account to access this.

Mondays

South Wigston Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Mondays, 9.30am – 12.30pm 
The Menphy’s Hub, Bassett St, South Wigston, Wigston LE18 4PE
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Beaumont Leys Neighbourhood Mental Health  Café – provided by ZamZam Unlimited
Mondays, 9am – 12 noon
Barley Croft Community Centre, Malham Close, Beaumont Leys, LE4 0UT
Email: info@zamzamunlimited.org.uk
Phone: 0785 739 4639
Book an appointment here

Leicester Neighbourhood Mental Health  Café – provided by Leicester City in the Community
Mondays, 11am – 2pm
Victoria Park Health Centre, 203 Victoria Park Rd, Leicester LE2 1XD
Email: CityUniversityMentalHealthCafes@lcfc.co.uk
Please note: This café is open to all.

Earl Shilton Neighbourhood Mental Health Café – provided by Rural Community Council 
Mondays, 10am – 1pm and 1.30pm – 4.30pm.
The Stute (Earl Shilton Social Institute), 12-14 Station Road, Earl Shilton,  LE9 7GA.
Phone: 07519 316461
Email: vmarciniak@ruralcc.org.uk
Book an appointment here
Find out more here

Lutterworth Neighbourhood Mental Health Café – provided by Beacon Care and Advice CIC
Mondays – 1pm – 4pm
The Family Hub, Coventry Road, Lutterworth, LE17 4RB ( located in grounds of Leisure Centre)
Phone: 07551 940068
Email: wellbeing@beacon-care.com 
Book an appointment here

Loughborough Neighbourhood Mental Health  Café – provided by Falcon Support Services
Mondays, 6pm – 9pm
The Life Hub, 53 -55 Queens Road, Loughborough, LE11 1HA
Book an appointment here
Find out more here

Melton Neighbourhood Mental Health  Café – provided by Age UK Leicestershire and Rutland
Mondays – 10am – 1pm
Age UK LeicesterShire and Rutland, Gloucester House, 3 Norman Way, Melton Mowbray, Leicestershire, LE13 1JE
Phone: 0116 223 7362
Email: nmhcafe@ageukleics.org.uk
Book an appointment here
Find out more here

Tuesdays

Braunstone Neighbourhood Mental Health Café – provided by LLR Mind & Leicester City in the Community
Tuesdays, 1pm – 4pm
The Oak Centre, Bendbow Rise, Leicester, LE3 1QA
Email: nmhc@llrmind.org
Find out more here

Braunstone Frith Neighbourhood Mental Health Café – provided by Team Hub
Tuesdays, 12 noon – 2pm
Braunstone Frith Recreation Centre, 29A Sharmon Crescent, Leicester, LE3 6NW
Email: nmhc@llrmind.org
Find out more here

DeMontfort University Neighbourhood Mental Health Café – provided by Leicester City in the Community
Tuesdays, 11am – 2pm
The Pod, 1st floor, DeMontfort Student Union, Campus Centre Building, Mill Lane, LE2 7DR
Email: CityUniversityMentalHealthCafes@lcfc.co.uk

Highfields  Neighbourhood Mental Health  Café – provided by Jamila’s Legacy
Tuesdays, 9.30am – 12.30pm
Merlyn Vaz Centre, 1 Spinney Hill Road, Leicester, LE5 3GH
Email: info@jamilaslegacy.co.uk or admin@jamilaslegacy.co.uk
Book an appointment here
Find out more here

Leicester City Neighbourhood Mental Health  Café – provided by Turning Point
Tuesdays, 12 noon – 6pm
David Wilson Foundation Centre, St Martin’s House, 7 Peacock Lane, Leicester, LE1 5PZ
Email: leicestershire.helpline@turning-point.co.uk
Book an appointment here
Find out more here

Saffron Neighbourhood Mental Health  Café (Saff Caff) – provided by Saffron Lane Neighbourhood Council
Tuesdays, 10am – 4pm
Saff Caff, Heathcott Road, Leicester, LE2 6LS
Phone: 07393 036 131
Email: saffcaff@srcentre.org.uk
Book an appointment here
Find out more here

Coalville Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Tuesdays, 3pm – 6pm
Marlene Reid Community Action, 85 Belvoir Road, Coalville, LE67 3PH
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Measham Neighbourhood Mental Health  Café – provided by Age UK Leicestershire and Rutland
Tuesdays, 4pm – 7pm
Age UK Measham, 40 High Street, Measham, Swadlincote, DE12 7HZ
Phone: 07731 019 489
Email: nmhcafe@ageukleics.org.uk
Find out more here

Wednesdays

New Lubbesthorpe Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Wednesdays, 9.30am – 12.30pm
The Hub, Tay Road, New Lubbesthorpe, Leicestershire, LE19 4BF
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Belgrave Neighbourhood Mental Health Café – provided by the Peepul Centre
Wednesdays, 1pm – 7pm
Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP
Phone: 0116 261 6000
Website: www.peepulenterprise.com/peepul-crisis-cafe
Book an appointment here.
Find out more here

Eyres Monsell Neighbourhood Mental Health  Café – provided by EMCYP
Wednesdays, 5.45pm – 8.45pm
Eyres Monsell Young Peoples Club, 170 Whitteney Dr, Leicester LE2 9AQ
Email: Admin@eyresmonsellcyp.co.uk
Phone: 0773 630 8883
Book an appointment here
Find out more here

Thurnby Lodge Neighbourhood Mental Health Café – provided by Jamila’s Legacy CIC
Wednesdays, 10.30am – 1.30pm
Thurnby Lodge Community Centre, Thurncourt Road, Leicester, LE5 2NG
Phone: 07821 849 336
Email: info@jamilaslegacy.co.uk
www.jamilaslegacy.co.uk
Book an appointment here
Find out more here

Rutland Neighbourhood Mental Health Café – provided by Rural Community Council
Wednesdays, 10.30am – 1.30pm and 2pm – 5pm
Oakham Library, Catmose Street, Oakham, LE15 6HW
Phone: 07752 183 044
Email: tracey@ruralcc.org.uk
Find out more here

Hinckley Neighbourhood Mental Health Café – provided by Turning Point
Wednesdays, 1pm – 7pm
Hinckley Baptist Church, Baptist Walk, Hinckley, Leicester, LE10 1PR
Email: leicestershire.helpline@turning-point.co.uk
Book an appointment here
Find out more here

Lutterworth Neighbourhood Mental Health Café – provided by Beacon Care and Advice CIC
Wednesdays 4pm – 7pm
The Family Hub, Coventry Road, Lutterworth, LE17 4RB ( located in grounds of Leisure Centre)
Phone: 07551 940 068
Email: wellbeing@beacon-care.com 
Book an appointment here

Oadby and Wigston Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Wednesdays, 4.30pm – 7.30pm
LSFB Community Hub, 40 Bell Street, Wigston, Leicstershire, LE18 1AD
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Thursdays

Eyres Monsell Neighbourhood Mental Health  Café – provided by EMCYP
Thursdays, 12 noon – 3pm
Eyres Monsell Young Peoples Club, 170 Whitteney Dr, Leicester LE2 9AQ
Email: Admin@eyresmonsellcyp.co.uk
Phone: 0773 630 8883
Book an appointment here
Find out more here

Highfields  Neighbourhood Mental Health  Café – provided by Jamila’s Legacy
Thursdays, 2pm – 5pm
Highfields Library, 98 Melbourne Road, Leicester, LE2 0DS
Email: info@jamilaslegacy.co.uk or admin@jamilaslegacy.co.uk
Book an appointment here
Find out more here

Leicester Neighbourhood Mental Health  Café – provided by Leicester City in the Community
Thursdays, 11am – 2pm
King Power Stadium, Filbert Way, Leicester, LE2 7FL
Email: CityUniversityMentalHealthCafes@lcfc.co.uk
Please note: This café is open to all.

New Parks Neighbourhood Mental Health  Café – provided by Team Hub
Thursdays, 12.30pm – 5.30pm
Team Hub, New Parks Community Centre, St Oswald Road, Leicester, LE3 6RJ
Phone: 0774 395 7813
Email: newparksmhc@outlook.com
Book an appointment here
Find out more here

Blaby Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Thursdays, 1.30pm -4.30pm
The Drop in Centre, Welford Road, Blaby, Leicstershire, LE8 4FS
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Coalville Neighbourhood Mental Health Café – provided by Amber Mental Health and Wellbeing CIC
Thursdays, 9.30am – 12.30pm
Marlene Reid Community Action, 85 Belvoir Road, Coalville, LE67 3PH
Email – info@ambermentalhealth.com
Phone- 0777 6905 898

Loughborough University Neighbourhood Mental Health  Café – provided by Falcon Support Services
Thursdays, 6pm – 9pm,
Bridgeman Building, Loughborough University, Epinal Way, Loughborough, LE11 3LB
Find out more here

Market Harborough Neighbourhood Mental Health Café – provided by Turning Point
Thursdays, 1pm – 4pm
Congregational Church Centre Bowden Lane, Market Harborough, Le16 7Jd
Email: leicestershire.helpline@turning-point.co.uk
Book an appointment here
Find out more here

Kibworth Neighbourhood Mental Health Café – provided by Turning Point
Thursdays, 4.30pm – 7pm
The Well, 45 High Street, Kibworth, LE8 0HS
Email: leicestershire.helpline@turning-point.co.uk
Find out more here

Melton Neighbourhood Mental Health  Café – provided by Age UK Leicestershire and Rutland
Thursdays 5pm – 8pm
Age UK LeicesterShire and Rutland, Gloucester House, 3 Norman Way, Melton Mowbray, Leicestershire, LE13 1JE
Phone: 0116 223 7362
Email: nmhcafe@ageukleics.org.uk
Book an appointment here
Find out more here

Syston Neighbourhood Mental Health  Café – provided by Rural Community Council
Thursdays, 12 noon – 3pm and 3.30pm – 6.30pm
The Old School Room, Syston Community Centre, School Lane, Syston, LE7 1HN
Phone: 07752 183 044
Email: tracey@ruralcc.org.uk
Book an appointment here
Find out more here

Fridays

Beaumont Leys Neighbourhood Mental Health  Café – provided by ZamZam Unlimited
Fridays, 6pm – 9pm
Christ The King Church, Beaumont Way, Beaumont Leys, LE4 1DS
Email: info@zamzamunlimited.org.uk
Phone: 0785 739 4639
Book an appointment here

DeMontfort University Neighbourhood Mental Health Café – provided by Leicester City in the Community
Fridays, 11am – 2pm
The Pod, 1st floor, DeMontfort Student Union, Campus Centre Building, Mill Lane, LE2 7DR
Email: CityUniversityMentalHealthCafes@lcfc.co.uk

Thurnby Lodge Neighbourhood Mental Health Café – provided by Jamila’s Legacy CIC
Fridays, and 3pm – 6pm
Thurnby Lodge Community Centre, Thurncourt Road, Leicester, LE5 2NG
Phone: 07821 849 336
Email: info@jamilaslegacy.co.uk
www.jamilaslegacy.co.uk
Book an appointment here
Find out more here

Loughborough Neighbourhood Mental Health Café – provided by Turning Point
Fridays, 4.30pm – 10.30pm
Loughborough Wellbeing Centre, Asha House, 63 Woodgate, Loughborough LE11 2TZ
Email: leicestershire.helpline@turning-point.co.uk
Book an appointment here
Find out more here

Measham Neighbourhood Mental Health  Café – provided by Age UK Leicestershire and Rutland
Fridays, 1pm – 4pm
Age UK Measham, 40 High Street, Measham, Swadlincote, DE12 7HZ
Phone: 07731 019 489
Email: nmhcafe@ageukleics.org.uk
Book an appointment here 
Find out more here

Saturdays

New Parks Neighbourhood Mental Health  Café – provided by Team Hub
Saturdays, 11.30am – 4.30pm
Team Hub, New Parks Community Centre, St Oswald Road, Leicester, LE3 6RJ
Phone: 0774 395 7813
Email: newparksmhc@outlook.com
Book an appointment here
Find out more here

Sundays

Braunstone Neighbourhood Mental Health Café – provided by LLR Mind & Leicester City in the Community
Sundays, 2pm  – 5pm
The Oak Centre, Bendbow Rise, Leicester, LE3 1QA
Email: nmhc@llrmind.org
Phone: 0116 303 2269
Book an appointment here

 

Neighbourhood mental health team contact details

Hannah Williams – neighbourhood lead, Blaby and Lutterworth
Email Hannah.Williams116@nhs.net
Phone: 07443 496 173

Sarah Jones – neighbourhood lead, Charnwood
Email: Sarah.Jones353@nhs.net
Phone: 07887 218 521

Teresa Spilsbury – neighbourhood lead, Harborough
Email: teresa.spilsbury@nhs.net
Phone: 07587 672834

Amie Carroll – neighbourhood lead, Hinckley (job share)
Email: amie.carroll@hinckley-bosworth.gov.uk
Phone: 07407 825523 

Jodine Legg – neighbourhood lead, Hinckley (job share)
Email:  jodine.legg@hinckley-bosworth.gov.uk
Phone: 07866 812746

Aisha Jagot – neighbourhood lead, Leicester City East
Email: aisha.jagot@nhs.net
Phone: 07435 832696

Rob Snow – neighbourhood lead, Leicester City North
Email: robert.snow1@nhs.net
Phone: 07717 303245

Birju Vaja – neighbourhood lead, Leicester City West
Email: Birju.vaja2@nhs.net
Phone: 07771 886013

Morag Tyler – neighbourhood lead, Melton
Email: morag.tyler@nhs.net
Phone: 07435 832705

Inbal Bland – neighbourhood lead, North West Leicestershire
Email: inbal.bland1@nhs.net
Phone: 07717 766062

Eliza Deakins – neighbourhood lead, Oadby and Wigston
Email: eliza.deakins2@nhs.net
Phone: 07887 293933

Mark Young – neighbourhood lead, Rutland
Email: myoung@rutland.gov.uk
Phone: 07973 855567

Ellie Pratt – digital communications and  engagement lead
Email: ellie.pratt@nhs.net

 

Helpful resources for providers

Find helpful documents here including: professionals and provider packs

Helpful links for NMHC providers

Helpful links and QR codes for NMHC providers including:

  • Self-help guides
  • Joy
  • LPT Mental health support pages
  • NMHC animations

Neighbourhood Mental Health Café - Scheme Introduction

Information on the NMHC Scheme including:

  • Background
  • The offer
  • Good practice

Provider pack*

Processes and frameworks for providers.

*Please note: this document is a live Canva file, you may need to create a free account to access this.

Professionals pack

Information for professionals on NMHCs across Leicester, Leicestershire & Rutland

Welcome pack

For NMHC providers to give to café users

Action plans

A simplified version is available to download here.

Urgent Care referral pathway

NMHC Incident Management Framework

Managing incidents within Neighbourhood Mental Health Cafés (NMHC) requires a structured and consistent approach to safeguard the wellbeing of individuals, staff, and visitors. The cafés offer a safe and supportive space for people experiencing mental health challenges, emotional distress, or crisis.

The primary aim of this framework is to ensure incidents are handled promptly and effectively, while maintaining the café’s therapeutic and welcoming environment

NMHC Incident Reporting Form

This form should be completed as soon as possible after an incident occurs. Please provide as much detail as possible and submit within 48 hours.

Please refer to the Incident Management Framework for Neighbourhood Mental Health Cafés document for further guidance if required to complete this form.

Closure and Contingency Management

Unplanned or short-notice café closures can place vulnerable individuals at risk. Any decision to close must be carefully managed, supported by a robust contingency plan, and clearly communicated to all relevant stakeholders.

Data and monitoring

Find information on data and monitoring including: NMHC and University NMHC data collection forms.

NMHC data collection form

Download the QR code for for the digital data collection form

NMHC Data: April 2026

NMHC Data: 2025/26

Promotional materials

Find promotional and marketing materials for NMHCs

Canva media toolkit*

The NMHC media toolkit contains handy how to use Canva information, NMHC branding and marketing and social media templates

Included in the Canva media toolkit:

– Canva: how to guide

-NMHC branding guidelines

-Marketing and social media templates

*Please note: this document is a live Canva file, you may need to create a free account to access this.

Digital media resource centre

Included in the digital media resources:

-Font files

-NHS and provider logos

-QR codes

-Print ready assets including NMHC specific business cards and generic posters/flyers

 

Quick access: print ready A5 generic flyer

Quick access: print ready A4 empty belly poster

Useful links

Helpful documents (LPT website)
Mental Health Central Access Point (MHCAP)
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