Service description
- Coalville Community Hospital
- Feilding Palmer Hospital (temporarily closed for inpatients)
- Hinckley and Bosworth Community Hospital
- Loughborough Hospital
- Melton Mowbray Hospital
- Rutland Memorial Hospital
- St Luke’s Hospital (Market Harborough)
- City Inpatient Beds (Beechwood and Clarendon wards, Evington Centre)
There are 13 wards situated in eight hospitals around Leicester, Leicestershire and Rutland, providing sub acute, complex rehabilitation and End of Life Care.
Ward 1 at St Luke’s Hospital and Ward 1 at Coalville Community Hospital are both stroke units caring for patients following the acute phase of a stroke.
Medical cover is provided by Advanced Nurse Practitioners (ANPs) with consultants visiting the wards twice weekly. Physiotherapy and occupational therapy is provided and all patients receive appropriate therapy assessments, including consideration of their psychological and cognitive needs, provision of goal-led intervention planned with the patient, together with holistic discharge planning. Care is planned, managed and overseen by registered staff with the support of unregistered assistants and technical instructors. Specialist occupational therapy and physiotherapy is provided at the two stroke units. Multidisciplinary care is provided in partnership with other professions and providers.
Adults requiring rehabilitation, palliative and end of life care or sub-acute care will be accepted onto the wards following a handover from the referring ward/GP. Admissions are accepted until 9pm.
Coalville Community Hospital
Snibston Ward (stroke unit – from 9 April 2024, temporarily relocated to Ward 2 for essential works)
Tel: 01530 467 401
Ellistown Ward 2 (from 9 April 2024, temporarily relocated to Gracedieu Ward at Loughborough Hospital to facilitate essential works)
Tel: 01530 467 402
Thringston Ward 4
Tel: 01530 467409
Thringston Ward 4 Welcome Pack
Evington Centre
Clarendon Ward
Tel: 0116 225 1550
Clarendon Ward Evington Centre Welcome pack
Beechwood Ward
Tel: 0116 225 6147
Beechwood Ward Evington Centre Welcome pack
Feilding Palmer Hospital (Temporarily Closed)
Tel: 01455 200 444
Hinckley and Bosworth Community Hospital
East Ward
Tel: 01455 441 922
North Ward
Tel: 01455 441 844
Loughborough Hospital – Swithland Ward
Tel: 01509 564 241
Loughborough Hospital – Charnwood Ward
Tel: 01509 564242
Loughborough Hospital Gracedieu Ward (Coalville Ward 2, from 9 April 2024 temporarily relocated due to essential works)
Tel: 01530 467402
Melton Mowbray Hospital – Dalgliesh Ward
Tel: 01664 854 901
Rutland Memorial Hospital
Tel: 01572 772015
St Luke’s Hospital
St Lukes Ward 1
Tel: 01858 438163
St Lukes Ward 3
Tel: 01858 438165
VISITING ARRANGEMENTS FOR ALL COMMUNITY HOSPITAL WARDS
Visiting hours are from 11am – 8pm each day.
It is no longer a requirement for visitors to wear a facemask when entering the ward.
Anyone who wishes to continue wearing a face mask is very welcome and it may be recommended for some with certain risk factors
“In situations where a ward is deemed to be in a COVID outbreak visiting may be limited and under the discretion of the Ward Sister/Matron.
If visiting is allowed during an outbreak, you will be asked to wear a face mask at all times and keep 2 metres distance.
Infection control
All visitors must use the alcohol hand gel on entering and leaving the ward and wash their hands thoroughly before and after contact with patients. For infection control and prevention reasons we also ask that visitors use the chairs available and do not sit on the beds.
Smoking policy
All our hospitals and wards are smoke- free, in line with government policy. Use of e-cigarettes (vaping) is permitted outside and in certain areas. Please discuss with a member of staff for details.
Mealtimes
Breakfast: 8-9am
Main meal: 12-1pm
Evening meal: 5-6pm
All wards have protected mealtimes which means that no clinical activity (medical/ nursing or therapy) will take place at this time to ensure patients are not disturbed. Visitors are welcome during mealtimes, unless particular circumstances prevent this. The nurse in charge will discuss this with you if applicable.
The Multi-Disciplinary Team (MDT)
The ward is led and managed by the ward sister/charge nurse, supported by the physiotherapy and Occupational Therapy leads.
Medical cover is provided by Advanced Nurse Practitioners (ANPs) with consultants visiting the wards twice weekly. The ANP is on site Monday to Friday and reviews all patients. The out of hours doctors cover in the evenings and at the weekend. The consultant reviews all new patients and discusses any medical issues with the Multi-Disciplinary Team (MDT).
Physiotherapy and Occupational Therapy is provided dependant on patient need and all patients receive all appropriate therapy assessments. These assessments include consideration of the patients physiological and cognitive needs, provision of goal led intervention planned with the patients, together with holistic discharge planning. Specialist Occupational Therapy and physiotherapy is provided at the two stroke units.
Care is planned, managed and overseen by registered nursing staff with the support of healthcare assistants and technical instructors. The nursing staff are available throughout the day and night.
Multidisciplinary care is provided in partnership with other professions and providers including adult social care. The social work team are in regular contact with the MDT to assess and plan community social care and support on discharge.
The assessment and discharge process
The community hospital teams are committed to supporting the best possible outcome for patients in their care. They will work with patients to support their discharge home as this is usually the best environment for recovery, to regain independence and to understand any on-going needs. If home is not possible, they will work with patients and other organisations to identify the most appropriate environment for on-going care needs. To learn more about this, see this leaflet: Supporting you to leave hospital.
Feedback
We welcome any compliments, questions, comments or concerns that you may have regarding care on the ward. Please speak to the Ward Sister or Matron in the first instance.
PALS (Patients Advise and Liaison Service) are also available if you would prefer to talk to someone away from the ward. PALS provide confidential advice and support.
They can be contacted on:- 0116 295 0830
For further information please visit the Patient advice and liaison service (PALS) webpage: https://www.leicspart.nhs.uk/contact/patient-advice-and-liaison-service-pals/
Our commitment to carers
Please visit our page dedicated to carers : https://www.leicspart.nhs.uk/about/our-commitment-to-carers/
Referral criteria
Adults requiring sub acute complex rehabilitation and end of life care will be accepted onto the wards following a handover from the referring ward/GP. This applies to all wards except Ward 1 at St Luke’s Hospital and Ward 1 at Coalville Hospital who specialise in specialist stroke rehabilitation only. Referrals to the specialist stroke wards will be accepted directly from University Hospitals of Leicester.