Central Referral Hub/Unscheduled Care service

All referrals into Mental Health Services for Older People from across Leicester, Leicestershire and Rutland are received by the Central Referral Hub.

The hub is based at The Neville Centre on the Leicester General Hospital site. Once a referral has been received the patient will be contacted by the most appropriate team who can meet their current needs.

Referral criteria

People of all ages with probable dementia.

Adults over the age of 65 with depression, anxiety or psychotic illnesses.

By letter

Tel: 0116 295 6894

Email: MHSOP@leicspart.nhs.uk

Fax: 0116 295 3156

Criteria exclusion

None stated

How to access this service

Access is by referral from: GP’s, Frail Older Persons Advice and Liaison Service (FOPALS), healthcare professionals at University Hospitals of Leicester (UHL), community hospitals, advanced nurse practitioners, integrated crisis response service (ICRS), psychiatrists or healthcare professionals out of area.

What conditions do you cover

Probable dementia, depression, anxiety or psychotic illness.

Contact info

0116 295 6894


  • frail older persons advice and liaison service (FOPALS)
  • GP
  • healthcare professional
  • integrated crisis response service (ICRS)
  • out of area healthcare professional
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