Patient/Carer Support Groups
What to do if you’re really struggling to cope and need help urgently?
Medical Psychology Service does not offer crisis or emergency support. You can call your GP to access an appropriate service if you are in crisis. If you need help urgently and it is an emergency (immediate/serious/life threatening mental and/or physical health emergency), dial 999 for an ambulance (You can call 999 from a mobile phone even if it has no credit) or attend A&E.
If you or someone you know is experiencing a mental health crisis or is in need of urgent mental health support, please dial 111 and select Option 2 Mental Health.
The following helplines are available:
- The Samaritans: 116 123 (freephone) 24/7 or 08457 909090. Or email “jo@samaritans.org.uk”. Additionally, the branch at 1a, Elmfield Avenue, Leicester, LE2 1RB provide a walk in service between 9:30am and 9pm, 7 days a week.
- SANE-Line: 0300 304 7000 (4.30pm-10.30pm every day of the year)
- CALM (Campaign Against Living Miserably): 0800 58 58 58 (Freephone) (5pm-midnight 365 days a year). They also offer a webchat option between those hours.
- Shout (text service): TEXT 85258 (Freephone) 24/7.