Support for carers

Carers Pack

Information for carers about services across Leicester, Leicestershire and Rutland that provide support for mental health and wellbeing.

View and download the Carers Pack 





For a carers assessment or for more information/support contact your local authority area:

Apply for a carers passport:

Triangle of Care

Following staff and carer engagement in September 2023 Leicestershire Partnership NHS Trust signed up to the National Carers Trust Triangle of Care (TOC) programme. This supports the improvement in how we work in a three-way partnership between service users, their carer and their health and care professionals. One of our Trust’s involvement members, carer Sherry Palmer has been working closely with us on developing carers information. She told us:

“I have waited a long time for this very moment. I was onboard at the start of the Triangle of Care and knew how important and life changing it could be years ago – so to see it finally implemented means the world to me. Hopefully, along with so many other proactive changes that LPT are making, the Trust is moving in a forward thinking and positive direction towards people gaining coping skills, self-worth, true self-understanding and lives to enjoy rather than endure.”

Currently, over 40 Trusts across the country are members of the Triangle of Care. Colleagues from those Trusts have been sharing their experiences with us to support launching our programme. The Head of Carer and Relative Experience at Lincolnshire Partnership NHS Trust told us:

“The Triangle of Care transformed the care of our carers…our ongoing commitment to the Triangle of Care ensures this continues to develop and evolve going forward, keeping carers at the heart of our delivery.”

What is the Triangle of Care?

 The Triangle of Care is a therapeutic alliance between carers, service users and health professionals. It aims to promote safety and recovery and to sustain wellbeing in mental health by including and supporting carers.

There are an estimated seven million unpaid carers in the UK, with more than one-in-seven (13%) supporting people with mental health conditions. These carers can provide vital insight into the treatment and condition of those they care for.

The Carers Trust’s Triangle of Care partnership plans to harness that knowledge in an alliance between unpaid carers, those receiving care, services and mental health professionals.

The Triangle of Care is based on six principles that health and care providers can use to include and support unpaid carers, staff and those receiving care.

  1. Carers and the essential role they play are identified at first contact or as soon as possible thereafter.
  2. Staff are ‘carer aware’ and trained in carer engagement strategies.
  3. Policy and practice protocols re: confidentiality and sharing information, are in place.
  4. Defined post(s) responsible for carers are in place.
  5. A carer introduction to the service is available, with a relevant range of information across the care pathway.
  6. A range of carer support services is available.

Please watch this video to find out more about the six principles

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